Terms of Service

Last Updated:

By commissioning me, you agree to abide by these Terms of Service.

1

Commission Process

  • All commissions must be requested through official channels (website, Discord, Twitter/X or YouTube)
  • I reserve the right to decline any commission without providing a reason
  • I may cancel a commission at any time due to personal reasons, creative differences, or inappropriate requests
2

Payment Terms

  • No refunds once payment has been processed

  • Prices can be changed - base rate prices displayed may be changed according to the difficulty of the task

  • Additional fees apply for rush orders (30% surcharge for delivery within 48 hours)

  • Cancellation during a project will result in a 50% fee as compensation

  • Payment methods accepted: PayPal, Robux (agreed conversion rate), or other pre-approved methods
  • All payments in currency must be made in USD unless otherwise agreed
3

Timeline & Deadlines

Client must provide specific deadlines during the initial consultation, but the time required are generally as shown:

Logo
5-7 Days
Gfx/Pfp
4-5 Days
Thumbnails
3-4 Days

I am not responsible for delays caused by:

  • Client's delayed responses or feedback
  • Technical issues beyond my control
  • Emergency events
4

Revision Policy

Revisions are limited per package:

  • Logos: 3 revisions included
  • GFX/Profile Pictures: 5 revisions included
  • Thumbnails: Unlimited revisions

Major changes to concept after work has begun may require additional payment

Revisions must be requested within 2 days of receiving preview

5

Client Responsibilities

Client must provide:

  • Clear reference images and descriptions
  • Specific color schemes and style preferences
  • Timely feedback (ideally within 48 hours)

Clients are recommended to give a written review before final payment

6

Rights & Usage

Clients may not:

  • Resell or redistribute the artwork for profit
  • Use artwork for illegal or harmful purposes

I may:

  • Display completed work on my portfolio, social media, or other promotional materials
7

File Delivery & Formats

  • Final files are delivered via Discord or secure download links
  • Formats provided: PNG & PSD
  • Client is responsible for downloading and backing up files within 5 days
  • I am not responsible for lost files after delivery
8

Changes to Terms

  • I reserve the right to modify these terms at any time
  • Current clients will be notified of significant changes
Important Acknowledgement

By submitting a commission request, the client acknowledges they have read, understood, and agreed to all terms above

Questions?
  • Discord: tony7967
  • Twitter/X: @RkadeGfx
  • YouTube: RkadeTechGfx